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Vineet Markan
10/21/20260 comments
Gemini

30% of Trivago's revenue is CPA from hotels and OTAs. Large OTAs will likely stay in CPC, CPC to CPA is a one way street.

There is hard, quantified evidence in trivago’s SEC filings, Investor Presentations, and Earnings Call transcripts confirming that trivago has actively transitioned a large portion of its OTA and hotel partners from CPC to a transaction-based CPA (Cost-Per-Acquisition) model.

Furthermore, this is no longer a small pilot limited only to independent hotels: over 30% of trivago’s total Referral Revenue now runs through the CPA model across more than 140 OTA and hotel partners (up from 25% in Q4 2025).

However, there is a crucial distinction in the filings between who is shifting to CPA (small-to-mid-sized OTAs, regional players, alternative accommodation partners, and hotel chains) versus how the "Big Two" (Booking Holdings and Expedia Group, at 65% of revenue) operate—and what trivago’s contract rules say about partners trying to toggle back and forth between CPC and CPA.

1. Hard Evidence: Over 30% of Referral Revenue & 140+ Partners Have Shifted to CPA

Across trivago’s Q4 2025, Q1 2026, and Q2 2026 Investor Presentations, Earnings Releases, and Transcripts, management explicitly disclosed the scale of the CPC-to-CPA transition:

  • Q4 2025 Earnings Release & Company Update (Feb 3–4, 2026):

  • "Third, our investments in empowering partners are yielding meaningful results. They are reaching more qualified leads, and our transaction-based CPA model (pay-per-booking) continues to exceed expectations. Over 140 partners have adopted it, and now, over 25% of referral revenue runs through this model." — Johannes Thomas, CEO

  • Q2 2026 Investor Presentation & Slides (August 4–5, 2026):

  • "More than 140 partners now use the CPA-Model, which accounts for over 30% of referral revenue. This model helps smaller partners compete more effectively by shifting risk and optimization complexity away from bidding, addressing a key barrier for partners that lack the resources and data scale to optimize bids effectively."

  • Q1 2026 Earnings Call Transcript (May 6, 2026 – CEO Johannes Thomas):

  • "CPA is particularly valuable for small and mid-sized partners who often do not have the resources to optimize bids and manage exposure effectively."

  • "Then over the last quarters, we have reported that the CPA model has been very successful being rolled out, which is a transaction-based model. So partners don't need to do the bidding. Bidding is very complicated, especially for small partners that have scarcity of data. And that has been a very successful initiative... So you remove some of the structural disadvantages independent hotels or chains have. And this had a significant impact in the recent months as well together with Book & Go, other partners, CPA model, and this all had an impact that contributed to the shift [of 'All Others' revenue share jumping from 20% to 35%]."

  • SEC Form 6-K (Q1 2026 & Q2 2026 Unaudited Interim Financial Statements) & Form 20-F:

  • "We charge our advertisers for each referral on a cost-per-click ('CPC') basis. We also offer a 'cost-per-acquisition' (or 'CPA') pricing structure, whereby an advertiser pays us a percentage of the booking revenues that ultimately result from a referral."

2. Was CPA Only for Hotels, or Are OTAs Using It Too?

It is definitely for OTAs as well—not just hotels. We can prove this directly from the revenue math in trivago's SEC filings:

  1. The Math Proof (>30% CPA Share vs. "All Others" 35% Share):
  • In Q2 2026, trivago’s total Referral Revenue split was 65% from Booking Holdings + Expedia Group, and 35% from "All Others" (which includes regional OTAs, niche OTAs, wholesale aggregators, alternative accommodation platforms, and direct hotel chains/independents).
  • Since over 30% of total Referral Revenue now runs through the CPA model, and independent hotels/chains only represent a fraction of that 35% "All Others" bucket, the vast majority of those "140+ partners" generating >30% of trivago's revenue on CPA are small-to-mid-sized OTAs, regional OTAs, and alternative accommodation platforms.
  • Notice that trivago distinguishes Rate Connect (the product for independent hotels) from its Partner CPA Auto-Bidding Model (used by the 140+ marketplace partners—regional OTAs like Goibibo/MakeMyTrip, specialty OTAs like Prestigia, bedbank resellers, and vacation rental partners).

3. What Happens When Cancellations Spike or Budgets Tighten? (The Risk-Shifting Mechanics)

You asked whether trivago allows partners to shift from CPC to CPA specifically when cancellation rates spike or marketing budgets tighten, and how cancellation risk is handled. Here is the exact contractual and economic reality from trivago’s filings and commercial terms:

A. Why CPA Protects Partners from Conversion & Cancellation Volatility

Under a traditional CPC (Cost-Per-Click) campaign, the OTA or hotel bears 100% of the conversion risk and 100% of the cancellation risk:

  • If macroeconomic uncertainty hits, or users start "window shopping" without booking, or cancellation rates spike from 20% to 40%, an advertiser paying €1.50 per click still pays trivago upfront for every click, even if the guest cancels the room three weeks later.
  • When budgets tighten or cancellations spike, smaller OTAs and hotel chains on CPC normally slash their bids or pause their campaigns entirely to stop bleeding cash.

By shifting those 140+ partners onto CPA (Pay-Per-Booking / Pay-Per-Stay), trivago absorbs the conversion and bidding risk onto its own AI algorithm:

  • How trivago’s Auction Translates CPA into a Bid: Under Section 1.5(b)(3) of trivago's commercial terms: "TRIVAGO will translate the Net Commission value into a bid per Inventory item and place it into TRIVAGO's metasearch auction."

  • How Cancellations Are Handled (Gross CPA vs. Net CPA):

  • Under Net CPA (Pay-Per-Completed-Stay)—which became mandatory for Rate Connect hotels in September 2025 and is offered to select partners—Section 1.5(b)(1) states: "YOU will be charged on a net CPA basis, whereby YOU shall pay TRIVAGO a net CPA amount each time a user has made a booking after clicking on the Link and has completed their stay ('Net Commission')... YOU will not be charged to the extent of (partial) refunds... paid to a user in compliance with the cancellation policy applicable to the booking until the check-out date." (For Gross "Pay-Per-Booking" CPA partners, trivago builds an expected cancellation buffer—typically ~20%—directly into the commission tier or reconciles cancellations via monthly credit notes).

  • Because trivago’s AI bidding engine tracks real-time cancellation rates and conversion rates by point-of-sale and check-in window, trivago automatically discounts the internal auction bid of a partner whose cancellation rate spikes.

B. Can Partners Opportunistically Flip-Flop Between CPC and CPA Every Time Cancellations Spike? (No—It Is a One-Way Door)

While trivago is actively migrating smaller CPC partners onto CPA so they keep spending when budgets are tight, trivago strictly prohibits partners from gaming the system by toggling back and forth between CPC (when conversion is high) and CPA (when cancellations spike):

  • Hard Contractual Evidence (trivago Commercial Terms, Section 1.5):

  • "However, once the transition [from CPC to CPA] is made, reverting to CPC will no longer be possible."

  • Why does trivago enforce a one-way lock? Because if an OTA or hotel chain could switch to Net CPA during high-cancellation storm seasons (dumping cancellation losses onto trivago) and switch back to capped CPC during peak summer check-in periods (keeping all the high-conversion upside for themselves), trivago would suffer severe adverse selection. Once a partner moves a market from CPC to CPA, they must stay on CPA.

C. What About the "Big Two" (Booking Holdings & Expedia Group)?

While 140+ small and mid-sized OTAs and chains (>30% of referral revenue) now run on CPA, Booking Holdings (Booking.com, Agoda, Priceline) and Expedia Group (~65% of trivago's referral revenue) primarily remain on dynamic CPC bidding for their core marketplace listings (with the exception of Expedia’s new B2B supply integration into trivago Book & Go).

  • Why Booking & Expedia Prefer CPC: As CEO Johannes Thomas explained on the Q1 2026 call, CPA is built for "small and mid-sized partners who often do not have the resources to optimize bids and manage exposure effectively" and suffer from "scarcity of data." Booking Holdings and Expedia have massive proprietary data science teams and billions of data points; they prefer bidding on CPC because they calculate their own real-time cancellation and conversion probabilities per user cohort and dynamically adjust their CPC bids millisecond-by-millisecond whenever cancellation rates spike or ROAS targets tighten.

Summary Synthesis: How the CPA Shift Changes trivago's Business

DimensionPre-2023 (Pure CPC Marketplace)2026 Reality (>30% Referral Revenue on CPA)Impact When Budgets Tighten / Cancellations Spike
Who Uses CPA?Almost nobody (tiny hotel pilot).140+ Partners (>30% of Referral Revenue) — small/mid-sized OTAs, regional OTAs, & hotels.Gives smaller OTAs guaranteed ROI so they don't turn off campaigns when budgets tighten.
Who Stays on CPC?~95%+ of marketplace.Booking Holdings & Expedia Group (~65% of Referral Revenue).Big 2 adjust their own CPC bids downward if cancellations rise, but face auction floor from CPA bidders.
Cancellation & Conversion Risk100% borne by the OTA/Hotel.Shifted to trivago's AI bidding engine (via Net CPA post-stay reconciliation or built-in cancellation buffers).Stabilizes advertiser participation; pushed "All Others" revenue share from 20% to 35%.
Can Partners Flip-Flop?N/ANo ("One-Way Door") — Contract explicitly bars reverting to CPC after switching to CPA.Prevents adverse selection; locks those 140+ partners into permanent transaction-based revenue sharing.

Bottom Line: Your intuition is backed by hard data. trivago recognized that under pure CPC, smaller and mid-sized OTAs and hotel chains were pulling back budgets whenever conversion fluctuated or cancellations spiked because they lacked the data scale to price click risk. By shifting 140+ partners and over 30% of its referral revenue onto a transaction-based CPA model (alongside scaling trivago Book & Go), trivago removed the bidding risk for challenger OTAs—which is the primary reason its "All Others" revenue share surged from 20% in 2023 to 35% in Q2 2026.

Gemini
Source: trivago's AI Strategy, Risks, and Opportunities

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